Delivery

Our goods are delivered by Matkahuolto postal service to any address in Finland. The shipping costs are calculated before you place an order. The delivery time to a destination in Europe is usually 1-2 business days. Please note that holidays might affect the delivery time.
If the item is in our stock, we will ship the order on the same day when we receive an order payment if the order is made on weekdays before 12 pm, and the next day if the order is made after 12 pm.

Delivery to the Pick-up Point

The parcel is delivered to the Parcel Pick-up Point nearest to the consignee’s (recipient’s) address or chosen by the consignor (sender) within 1-3 workdays.
Dispatch and pick-up point: Matkahuolto terminals, Matkahuolto agents, K-Markets, R kiosks or Matkahuolto’s other parcel pick-up points
You can monitor the progress of your consignment online using the consignment number.
Matkahuolto will notify the consignee by a text message when the parcel can be picked up.
Parcels are held at the pick-up point for 14 days after which any uncollected parcels will be returned to the dispatching Matkahuolto terminal at the consignor’s expense.
More details here.

Bus parcel

As a rule, parcels are delivered within 24 hours during the work week. The delivery time may be longer if the delivery route involves transfers.
Dispatch and pick-up point: Matkahuolto terminals and Matkahuolto agents
You can monitor the progress of your consignment online using the consignment number.
Matkahuolto will notify the consignee by a text message when the parcel can be picked up.
Parcels are held free of charge for four days following the date when the arrival notification is sent. After that, a storage charge applies. Parcels are held at the pick-up point for 14 days after which any uncollected parcels will be returned to the consignor at the consignor’s expense unless otherwise agreed.

Home delivery

Parcels are transported to the destination within 1-3 workdays and delivered to the consignee on the following work day.
When the delivery service is purchased online, the parcel can also be sent from a K-Market, R kiosk, and other Matkahuolto parcel pick-up point. The parcels are delivered to the consignees.
You can monitor the progress of your consignment online using the consignment number.
Consignee is informed of an incoming parcel by a text message in order to agree on the delivery time.
If the consignee cannot be reached and the parcel delivered, it will be held free of charge for 4 days following the date when the arrival notification is sent. After that, a storage charge applies. Parcels are held at the pick-up point for 14 days after which any uncollected parcels will be returned to the consignor at the consignor’s expense unless otherwise agreed.
More details here.