Description of register
Upotalo, Askonkatu 13
Name of register
Valgarda Oy's customer and marketing register
Uses of your Personal Information
We might use your Personal Information for
· Managing, maintaining and developing existing and potential customer relationships;
· Providing an easy-to-use and secure online shopping service;
· Management, implementation, development, and tracking of customer communications and marketing campaigns;
· Delivery of customers’ orders, their processing and archiving.
Information is not used for automated decision making or profiling.
Personal information we may collect
“Personal Information” is any information that can be used to identify an individual, and includes customer's name and surname, contact information such as phone number, E-mail address and shipping address, website addresses, IP address of the network, information on ordered products, billing information, personal ID-card or its equivalent information which is required for purchasing products with a K18 sign.
The information will be stored as long as the customer relationship is valid. Unnecessary data is deleted every 3 years.
Resources of Personal Information
Information stored in the register is obtained from the customer, for example, via E-mails, messages sent through the website, telephone, agreements, customer meetings and other situations where the customer shares their information.
Data transferring outside the EU or EEA
As a rule, customer information will not be disclosed or transferred outside the EU or EEA.
Valgarda Oy uses the MailChimp email service for direct marketing and customer communication. MailChimp is a US company where personal data is transferred outside the EU. MailChimp will be used to transfer the user's first name, last name, and email address. However, personal data is protected under the Personal Data Act and MailChimp is part of the list of certified companies in the EU-US Privacy Shield framework.
Principles of register data protection
All the register data is carefully processed, properly stored and preserved. It is considered confidential and can only be accessed by those Valgarda Oy employees whose work duties require the processing of the data.
Every person that has their personal data stored in the Valgarda Oy's register has a right to check it at any time and make a change if necessary. Also, customers have a right to make a request to delete all their personal data from the register which can be made via contacting Valgarda Oy by E-mail. In this case, the controller may ask a customer to prove their identity. The controller has to reply to the customer's request within one month.
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